October 2, 2011Randy Christian
How often have you heard someone say “At NOCC, we…”? Statements describing how we do things, why we do things, how we want to be known all start with this phrase. So here’s the question: When you hear that phrase, do you listen to see how “they” describe themselves, or do you hear a statement about you? Is the “we” in that statement just the people on the platform, or does it include you?